Helpline

We have reluctantly closed our Helpline.

But don’t worry this is only temporary we will be back in the New Year.

And our helpline@thedyslexia.co.uk email is still open for free confidential advice.

We have a number of options available for you whilst our telephone line is closed, so you could:

  •  Contact the British Dyslexia Association’s helpline on
    0333 405 4567 during the following times

Monday           11am – 2pm
Tuesday           10am to 1pm
Wednesday     10am to 3pm
Thursday         1pm to 5pm

  • Complete and submit our Contact Me form and we will get back to you as soon as we can
  • Get in touch with our lovely operations team if you need information on any of our assessment, screening, or workplace services on 0115 9246880

What people say about us

The Helpline staff are brilliant, knowledgeable and go the extra mile to be of assistance. ~BC

Offered clear, relevant information and support in a kind and patient manner. ~ LT

The information given and sent was very informative and is enabling me to make an informed decision as to the way forward that best suits my member of staff. ~ MB

Please do not visit us in person without an appointment.

The Dyslexia Association treats information given to its staff in confidence. We will not disclose anything you tell us, unless you give us permission to share information with a named person or organisation.

However, it is likely that your information will be shared with colleagues at The Dyslexia Association in order to give you the best possible service and advice, unless you expressly request otherwise.

If we believe a child, or vulnerable adult is at risk of significant harm we will report concerns to our designated safeguarding lead. Please see our safeguarding policy for further details.

 

Click on the links below for further information