At The Dyslexia Association, we are dedicated to providing expert support and guidance through our comprehensive helpline services.
To connect with us, simply fill out our Contact Me form, and we promise to get back to you within five business days.
If you prefer a more personal touch, let us know if you’d like a call back, and one of our friendly team members will be delighted to assist you. Alternatively, you can reach out to us via email at helpline@thedyslexia.co.uk for any inquiries.
For questions specifically related to our services, please contact our operations team directly at 0115 9246880. We are here to assist you in any way we can.
Please do not visit us in person without an appointment.
The Dyslexia Association treats information given to its staff in confidence. We will not disclose anything you tell us, unless you give us permission to share information with a named person or organisation.
However, it is likely that your information will be shared with colleagues at The Dyslexia Association in order to give you the best possible service and advice, unless you expressly request otherwise.
If we believe a child, or vulnerable adult is at risk of significant harm we will report concerns to our designated safeguarding lead. Please see our safeguarding policy for further details.
Click on the links below for further information
- General information and guidance on dyslexia and co-occurring differences
- Assessment services at The Dyslexia Association
- Capability or legal issues relating to the workplace contact ACAS helpline on 0300 123 1100
- See our additional resources for children including checklists and further information
Kind words and feedback
The Helpline staff are brilliant, knowledgeable and go the extra mile to be of assistance.
Offered clear, relevant information and support in a kind and patient manner.
The information given and sent was very informative and is enabling me to make an informed decision as to the way forward that best suits my member of staff.
I phoned to say I wanted to have a dyslexia assessment. The person who answered the call was so caring and empathetic when I explained my history. The fact that the person listened with concern and cared made a very positive difference to me.
The team were helpful from start to finish and were lovely to deal with on the phone and in person.
Brilliant service and advice
